Contact Us

We are delighted to assist you with any inquiries or requests you may have. At Uponluxe, customer satisfaction is our top priority, and our dedicated team is committed to providing prompt, professional, and friendly support to ensure your needs are met efficiently and effectively.

Whether you have questions about our products, need help with an order, or want advice on styling, we are here to help every step of the way. We strive to respond to all inquiries as quickly as possible, usually within 24 business hours.

For urgent matters, please mention “URGENT” in your message subject line so we can prioritize your request accordingly.

Contact Details:

📍 Address:
3 Fairy Dell Court,
Heathcote, Victoria, Australia
(Located in a peaceful neighborhood with ample parking facilities, ensuring easy access for any in-person visits by appointment.)

📞 Primary Contact:
Gillian Poulton
Customer Relations Manager
🕒 Available: Monday - Friday, 9:00 AM - 5:00 PM (AEST)

Feel free to reach out anytime — we’re here to make your Uponluxe experience seamless and enjoyable. Thank you for choosing Uponluxe; we look forward to assisting you!